How to use Hello Paisa

How to use Hello Paisa

SENDING  money home from South Africa has never been easier. Hello Paisa offers fast, cheap and secure international money transfers from South Africa to Zimbabwe. Signing up could not be simpler and requires a few simple steps to follow, allowing you to send money to your loved ones back home…because family matters.

Steps to follow:

  • Sign up for Hello Paisa easily by either dialling *130*43556# and select the ‘call me back’ option or dial 012 880 1800 to speak to a consultant. You can also visit to fill in the sign up form, and a consultant will contact you. Hello Paisa consultants will be able to assist you in Shona.
  • To sign up, you will need to provide your original identification document. Documents accepted by Hello Paisa include a valid foreign passport, a valid work permit, a valid asylum permit, a foreign ID or a green barcoded SA ID or ID card.
  • Once registered, you can start transacting. You can either dial the free USSD number on *130*43556# to send money or call the call centre on 012 880 1800 for assistance with sending money. Thereafter, you will receive a unique 14 digit Hello Paisa reference number. You can now use this reference number to settle your transaction at any Hello Store or at various retailers (Checkers, Shoprite, Spar, Pick ‘n Pay, Ackermans, Pep or Boxer).

Alternatively, you can download the free Hello Paisa app from Google Play which allows you to transact easily from your Android smartphone. The app is simple to use and to send money, you need to follow these simple steps. Once the app is downloaded, add a recipient and enter the amount of money you want to send. You will receive a confirmation SMS.

Make a payment at any Hello Store, Checkers, Shoprite, Spar, Ackermans, Pick ‘n Pay, Pep or Boxer.  Once payment is made, you will receive an SMS with a reference number. This number must be given to the person you are sending money to. They can then collect cash from various collection points such as select Telecash, TM Supermarket, Meikles (main store), Pick ‘n Pay, OK or Zim Post branches within 30 minutes, or from CABS Bank or Steward Bank within 15 minutes. -Hello Group